Terms & Conditions

   
Bullet TPP General Terms & Conditions
Domain Name Policies
  .au Australian Domain names
  .uk United Kingdom Domain names
  .nz New Zealand Domain names
  gTLD Domain names (com net org biz info mobi eu)
  .asia Domain names
  .tel Domain names
  .au Geographic Domain names
Bullet Transfers of Legal Ownership
Bullet Premium Domain Names
Bullet Cancellation and Refund Policy
Bullet Privacy Policy
Bullet Complaints Handling Policy
Bullet TRIP Terms & Conditions
Bullet Shared Hosting Terms & Conditions
Bullet Footprint Hosting Terms & Conditions
Bullet ServerSlice and VPS Footprint Terms & Conditions
Bullet TPP Hosted Exchange 2007 Terms & Conditions
Bullet Online Marketing Terms & Conditions
Bullet Website Builder Terms & Conditions
Bullet SSL Certificates Terms & Conditions
Bullet Promotions Terms & Conditions
Bullet Service Levels
Bullet Reseller and ISP Partner
 
   

Reseller and ISP Partner

  1. If you are or become a reseller of our Services you must ensure that you continue to comply with these terms and conditions by making your customers bound to no less comprehensive and protective terms and conditions than these.
  2. You agree that in your capacity as reseller of our services you will not incur any liability on our part or in any way pledge or purport to pledge our credit or purport to make any contract binding on us.
  3. We do not accept the liability or default of your own customers as affecting or limiting your obligations under this agreement and we suggest that you require your customers to sign a form of this agreement.
  4. As a reseller of our Services,you are responsible for ensuring that any promotional, advertising or other material you distribute to your customers (whether in paper form or electronically):
    1. does not contain any misrepresentation relating to TPP Internet or the nature of your relationship with TPP Internet;
    2. is in accordance with all applicable advertising standards;
    3. does not contravene any law of the relevant jurisdiction;
    4. is appropriate in all the circumstances;
      and that you otherwise comply with all laws and regulations governing the exercise of your right as reseller under this agreement.
    5. retain the right to require you to cease distribution of any advertising, promotional and/or other material which in our view is unacceptable by reference to the criteria referred to at paragraph 4 above.
  5. You agree to indemnify, keep indemnified and hold us harmless from and against any claim brought against us by a third party resulting from the provision of our Services by you to your customers, and in respect of all losses, costs, actions,proceedings, claims, damages, expenses (including reasonable legal costs and expenses) or liabilities whatsoever suffered and howsoever incurred by us as a consequence of your breach or non-observance of the Reseller andISP Terms.
  6. As a reseller of our Services,you are responsible for providing end user technical support to your wholesale customers. TPP Internet will only provide information and support to an account holder; i.e. the Reseller and/or Affiliate AccountHolder for the respective domain(s). In the event where a Reseller's client requests any domain information or support, TPP Internet will direct the client to contact the reseller in the first instance, providing the client with a contact email address listed on the reseller account.
  7. You agree to ensure that enduser domain registrations are applied for in the Entity name of your enduser/customer unless otherwise agreed upon in writing.
  8. At the request and appropriate verification of an Affiliate account holder we will split an end user's account from the Reseller into its own TPP Internet Retail account. TPPInternet will then inform the Reseller accordingly.
  9. Domain registrants will be able to split away and manage their domain registrations and services directly via a TPP Internet Retail account under the following conditions. If these conditions cannot be met we will request a proof of purchase from theRegistrant where a Tax Invoice for Domain Registration and/or services will suffice. Reseller Split request will be processed if submitted with specified documentation including:
    1. Completed Reseller Split Application
    2. Written request on the Registrant?s letterhead, or accompanied by Registrant?s PhotoID
  10. In an event of a domain registrant splitting their service away from the Reseller, all associated services will be moved to the Retail account and will be the responsibility of the new account holder.
  11. In an event of a domain registrant transferring their domain registration away from TPP Internet for service provisioning externally, the subscription of services and its cancellation is the responsibility of the Reseller account holder.
  12. 1. Reseller is prohibited from displaying the ICANN or ICANN-Accredited Registrar logo, or from otherwise representing itself as accredited by ICANN unless it has written permission from ICANN to do so.
    2. Any registration agreement used by reseller shall include all registration agreement provisions and notices required by the ICANN Registrar Accreditation Agreement and any ICANN Consensus Policies, and shall identify the sponsoring registrar or provide a means for identifying the sponsoring registrar, such as a link to the InterNIC Whois lookup service.
    3. Reseller shall identify the sponsoring registrar upon inquiry from the customer.
    4. Reseller shall ensure that the identity and contact information provided by the customer of any privacy or proxy registration service offered or made available by reseller in connection with each registration will be deposited with Registrar or held in escrow or, alternatively, display a conspicuous notice to such customers at the time an election is made to utilise such privacy or proxy service that their data is not being escrowed. Where escrow is used, the escrow agreement will provide, at a minimum, that data will be released to registrar in the event reseller breaches the reseller agreement, and such breach is harmful to consumers or the public interest. In the event that ICANN makes available a program granting recognition to resellers that escrow privacy or proxy registration data as detailed above, and reseller meets any other criteria established by ICANN in accordance with its Bylaws, reseller shall be permitted to apply to ICANN for such recognition.
    5. To the extent that Registrar is obligated to provide a link to an ICANN webpage, Reseller also shall be under an obligation to provide such linkage.
    6. If Registrar becomes aware that such a Reseller is in breach of any of the provisions of this Agreement, Registrar shall take reasonable steps to notify the Reseller that it is in breach of the reseller agreement and that Registrar has the right to terminate such agreement.